1. The Site

You may [buy, enroll for, access and complete a Course on the Site.]

The Site is owned and operated by Olive by Upskill Online Limited trading as Olive Media (together referred to as “Olive” “we”, “our” or “us”).

The Site use cookies. A cookie is a small file of letters and numbers that we put on your computer, if you agree. These cookies allow us to distinguish you from other users of the Site. This helps us to provide you with the best experience and also allows us to continuously improve the Site. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu

1.1 We use cookies on the Site to:

Collect standard internet log information, authentication information, session information, user preferences and details of our visitor’s behaviour patterns. This is so we can obtain statistics on the number of visits and determine popular pages on the Site. This helps us improve our web content and better understand what our users want. We do not use this information for anything other than our own analysis as well as for Analyse, web statistics, performance and personalisation.

By continuing to use the Site and not disabling cookies, you consent to cookies being placed on your device in accordance with this Cookie Policy.

A. GOOGLE OPT-OUT

Website users who do not want their data collected with Google Analytics can install the Google Analytics opt-out browser add-on. This is compatible with all major browsers and can be downloaded and installed via the Google Analytics opt-out page.

B. COOKIE DETAILS

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on the Site have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on the Site by category is set out below.

 

1.2 We use the following kinds of cookies on the Site:

A. Strictly necessary cookies. These cookies are essential in order to enable you to move around the Site and use their features, such as accessing secure areas of the website. Our Strictly necessary cookies are:

Name	Provider	Purpose	Expiry	Type
#.#-#-#-#-#.ack	cdn.rudderlabs.com	Used to contain user’s survey and quiz answers in Local Storage.	Persistent	HTML Local Storage
#.#-#-#-#-#.inProgress	cdn.rudderlabs.com	Used to contain user’s survey and quiz answers in Local Storage.	Persistent	HTML Local Storage
#.#-#-#-#-#.queue	cdn.rudderlabs.com	Used to contain user’s survey and quiz answers in Local Storage.	Persistent	HTML Local Storage
#.#-#-#-#-#.reclaimEnd	cdn.rudderlabs.com	Used to contain user’s survey and quiz answers in Local Storage.	Persistent	HTML Local Storage
#.#-#-#-#-#.reclaimStart	cdn.rudderlabs.com	Used to contain user’s survey and quiz answers in Local Storage.	Persistent	HTML Local Storage
__cf_bm	vimeo.com	Unclassified	1 day	HTTP Cookie
__cfruid	olivemedia.zendesk.com	This cookie is a part of the services provided by Cloudflare – Including load-balancing, deliverance of website content and serving DNS connection for website operators.	Session	HTTP Cookie
AWSALBTG	typeform.com	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	7 days	HTTP Cookie
AWSALBTGCORS	typeform.com	Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.	7 days	HTTP Cookie
CookieConsent	olivegroup.io	Stores the user’s cookie consent state for the current domain	1 year	HTTP Cookie
elementor	olivegroup.io	Used in context with the website’s WordPress theme. The cookie allows the website owner to implement or change the website’s content in real-time.	Persistent	HTML Local Storage
JSESSIONID	nr-data.net	Preserves users states across page requests.	Session	HTTP Cookie
rc::a	gstatic.com	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent	HTML Local Storage
rc::c	gstatic.com	This cookie is used to distinguish between humans and bots.	Session	HTML Local Storage
test_rudder_cookie	cdn.rudderlabs.com	This cookie determines whether the browser accepts cookies.	1 year	HTTP Cookie
ZD-suid	static.zdassets.com	Unique id that identifies the user’s session.	Persistent	HTML Local Storage

B. Preferences cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Preferences and analytics cookies used in our system are:

Name	Provider	Purpose	Expiry	Type
#.#.clientId	static.zdassets.com	Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.	Session	HTML Local Storage
maps/gen_204	maps.googleapis.com	Used in context with the website’s map integration. The cookie stores user interaction with the map in order to optimize its functionality.	Session	Pixel Tracker
player	f.vimeocdn.com	Saves the user’s preferences when playing embedded videos from Vimeo.	1 year	HTTP Cookie
sync_active	player.vimeo.com	Contains data on visitor’s video-content preferences – This allows the website to remember parameters such as preferred volume or video quality. The service is provided by Vimeo.com.	Persistent	HTML Local Storage
tf_respondent_cc	renderer-assets.typeform.com	Used to implement forms on the website.	6 months	HTTP Cookie

C. Statistics cookies. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. Statistics cookies used in our system are:

Name	Provider	Purpose	Expiry	Type
_ga	www.google-analytics.com	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years	HTTP Cookie
_ga_#	www.googletagmanager.com	Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.	2 years	HTTP Cookie
_gat	www.google-analytics.com	Used by Google Analytics to throttle request rate	1 day	HTTP Cookie
_gid	www.google-analytics.com	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	1 day	HTTP Cookie
_hjAbsoluteSessionInProgress	script.hotjar.com	This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.	1 day	HTTP Cookie
_hjFirstSeen	script.hotjar.com	This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.	1 day	HTTP Cookie
_hjIncludedInSessionSample_#	script.hotjar.com	Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 day	HTTP Cookie
_hjRecordingEnabled	hotjar.com	Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.	Session	HTML Local Storage
_hjRecordingLastActivity	hotjar.com	Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.	Session	HTML Local Storage
_hjSession_#	script.hotjar.com	Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 day	HTTP Cookie
_hjSessionUser_#	script.hotjar.com	Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.	1 year	HTTP Cookie
aka_debug	player.vimeo.com	Used by Vimeo to track usage of their embedded video player.	Session	HTTP Cookie
collect	google-analytics.com	Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.	Session	Pixel Tracker
dd_cookie_test_#	form.typeform.com	Registers data on visitors’ website-behaviour. This is used for internal analysis and website optimization.	1 day	HTTP Cookie
hjActiveViewportIds	hotjar.com	This cookie contains an ID string on the current session. This contains non-personal information on what subpages the visitor enters – this information is used to optimize the visitor’s experience.	Persistent	HTML Local Storage
hjViewportId	hotjar.com	Saves the user’s screen size in order to adjust the size of images on the website.	Session	HTML Local Storage
pdfjs.history	olivegroup.io	Remembers which and how many PDF-documents have been downloaded or read by the user. This is used for internal statistics.	Persistent	HTML Local Storage
rl_anonymous_id	cdn.rudderlabs.com	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Persistent	HTML Local Storage
rl_group_id	cdn.rudderlabs.com	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Persistent	HTML Local Storage
rl_group_trait	cdn.rudderlabs.com	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Persistent	HTML Local Storage
rl_trait	cdn.rudderlabs.com	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Persistent	HTML Local Storage
rl_user_id	cdn.rudderlabs.com	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Persistent	HTML Local Storage
td	www.googletagmanager.com	Registers statistical data on users’ behaviour on the website. Used for internal analytics by the website operator.	Session	Pixel Tracker
tracking_session_id	renderer-assets.typeform.com	Determines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started.	1 day	HTTP Cookie
vuid	f.vimeocdn.com	Collects data on the user’s visits to the website, such as which pages have been read.	2 years	HTTP Cookie
ZD-buid	static.zdassets.com	Unique id that identifies the user on recurring visits.	Session	HTML Local Storage

D. Marketing cookies. Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. Our Strictly necessary cookies are:

Name	Provider	Purpose	Expiry	Type
#-visitorId	typeform.com	Unclassified	Persistent	HTML Local Storage
__tld__	cdn.rudderlabs.com	Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.	Session	HTTP Cookie
_fbp	connect.facebook.net	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months	HTTP Cookie
attribution_user_id	renderer-assets.typeform.com	Used in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.	1 year	HTTP Cookie
rl_page_init_referrer	cdn.rudderlabs.com	Registers how the user has reached the website to enable pay-out of referral commission fees to partners.	Persistent	HTML Local Storage
rl_page_init_referring_domain	cdn.rudderlabs.com	Registers how the user has reached the website to enable pay-out of referral commission fees to partners.	Persistent	HTML Local Storage

 

Armed with this information we can better understand the user experience, and we can use these insights to enhance the Site.